Partner with our dedicated success team to overcome challenges and expand your school’s reach and impact.

At Immersio, your success is our priority. Our dedicated Customer Success team is here to partner with you every step of the way, from getting started on the platform to expanding your school’s impact in your unique setting. Whether you need help navigating a technical challenge or want guidance on best practices, our experts are ready to understand your unique needs, provide personalized guidance, and ensure that you have the tools and knowledge to expand your reach and impact.

Just reach out at support@immersio.io and we’ll take it from there.

How Customer Success Supports Your School

Personalized Onboarding

Getting started with a new platform can be daunting, but our Customer Success team makes it easy. We’ll dedicate a representative to support you, assist you as needed to set up your subdomain, and provide strategic advice for making Immersio work for your specific setting, depending on what your specific goals and challenges are.

Ongoing Support

After you get started our team is here to help whenever you need it. Whether it’s troubleshooting a technical issue, answering questions, or providing advice on how to best use Immersio’s features, we’re always just a message away.

Best Practices and Strategic Guidance

Leverage our expertise to implement best practices in blended learning and language instruction in your specific setting. We treat every school as not just a client, but a partner in education.